Telemedicine Services for Families in Melrose, MA

Telemedicine Melrose MA Consulting with a medical professional is now as simple as clicking a button. At Tufts Medical Center Community Care, we’re pleased to offer convenient telemedicine services to our patients in Melrose, Massachusetts, and other communities throughout north suburban Boston.

What is Telemedicine?

Telemedicine may sound complex, but it’s simple. Through telemedicine services—often referred to as video visits—our practitioners speak with you “face-to-face” over a smartphone, tablet or camera-enabled computer, allowing you to receive expert health guidance from the comfort and safety of home. Your doctor will determine if a telemedicine is appropriate and may recommend an in-person visit.

Telemedicine may be appropriate for patients with common health issues, such as:

  • Colds
  • Sinusitis
  • Mild flu symptoms
  • Sore throat
  • Nausea and vomiting
  • Minor headaches
  • Allergy symptoms
  • Pink eye (conjunctivitis)
  • Mild rashes or burns
  • Non-emergent symptoms related to a previously diagnosed chronic condition

Our professionals can also send necessary prescriptions to your pharmacy of choice and answer any health questions you may have. In the event that your condition warrants an in-person visit or follow-up care, you can be assured that we’ve taken every possible step to ensure the safety of our staff members and patients, including mask requirements, social distancing and sanitization between appointments.

Have Questions?

Tufts Medical Center Community Care in Melrose is here for you and your family during these unique times. Call your doctor’s office to schedule an appointment. If you have any questions regarding our virtual doctor visits or how we’re keeping you safe, contact one of our friendly associates.



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Patient Portal

myTuftsMed is our new online patient portal that provides you with access to your medical information in one place. MyTuftsMed can be accessed online or from your mobile device providing a convenient way to manage your health care needs from wherever you are.

With myTuftsMed, you can:

  1. View your health information including your medications, test results, scheduled appointments, medical bills even if you have multiple doctors in different locations.
  2. Make appointments at your convenience, complete pre-visit forms and medical questionnaires and find care or an emergency room.
  3. Connect with a doctor no matter where you are.
  4. Keep track of your children’s and family members’ medical care, view upcoming appointments, book visits and review test results.
  5. Check in on family members who need extra help, all from your private account.


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